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Contact Us

Inquiry about Shareholder's & Investor's Information

Contact Information
XEBIO Co., Ltd.
Corporate Planning Office (Jeffrey Honma)
Tel: +81-24-925-2510
E-mail: Koichi-Honma@xebio.co.jp

Inquiry about Shareholder's & Investor's Information

Contact Information
XEBIO Co., Ltd.
Management Planning Office (Inoue)
Tel: +81-3-6870-6008

Operating Hours
10:00-12:00 and 13:00-18:00
(Weekdays excluding Sat., holidays, year-end and new year)

Feedback, Requests and Inqueries from Customers to Xebio

Contact Information
Customer Care Center
Tel: 0120-345-299 (Only within Japan)
10:00-17:30
(Weekdays excluding Sat., holidays, year-end and new year)

* Please call us directly at the nearest store for inquiry about the business hours, holidays and line of business of stores.
* Please call us directly for the inquiry about XEBIO card and point card.

Inquiry about Card Business(XEBIO Card)

- Inquiry about Credit-Card
Contact Information
XEBIO Card Help Desk
Tel: +81-3-6893-8288
9:00-17:30 (Mon-Fri)
9:00-17:00 (Sat., Sun. and holidays)

- For Lost or Stolen Card, Contact:
Osaka: +81-6-7709-8500
Tokyo: +81-3-6688-7669
(Open 24 hours a day, 365 days a year)

- Inquiries about the Point Contact Information
XEBIO Point Center
Victoria Point Card Bureau
Toll Free: 0120-952-173 (Only within Japan)
10:00-17:30
(Weekdays excluding Sat., holidays, year-end and new year)

Inquiries about Career

Contact Information
XEBIO Co., Ltd.
Human Resources Division
Human Resources Team
Toll Free: 0120-03-0366 (Only within Japan)

Inquiries about Store Development

Contact Information
XEBIO Co., Ltd.
Store Development Division (Takahashi or Murata)
Tel: +81-24-925-2555

Inquiries about Privacy Plicy

Contact Information
XEBIO Co., Ltd.
Privacy Policy Committee
Tel: +81-24-924-1266

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FY2012 Annual Report(eBook)