We take the protection of your personal information (any information that can be used to identify you personally) very seriously.

Unauthorized collection, use, provision, or deposition of your personal information is a violation of your rights. Any of these violations would also lead to a loss of public trust in XEBIO as a business. For this reason, we have set down clear rules to manage the proper handling (collection, use, disclosure, and deposition) of your personal information.
We will provide the necessary contact information and clearly define the purpose for collecting personal information and properly handle the personal information to the extent necessary to achieve the original purpose of data collection.
We will not disclose your personal information to a third party without your prior consent except in response to subpoenas, court orders, or due legal process. We do, however, provide information to trusted partners who work on behalf of or with XEBIO under confidentiality agreements that legally bind them to appropriately handle and protect your personal information.

We have data security and anti-virus measures in place to prevent the loss, damage, tampering, and leaking of your personal information.

XEBIO will strive for thorough compliance by properly handling personal information according to the provisions stipulated by laws, regulations (both internal and external), etc. related to the protection of personal information. We also pledge to educate and raise the awareness of all executives and employees about handling personal information.

We will establish a privacy protection compliance program and follow it continuously in the future to improve our personal information handling policies and practices in the long term.

We will clearly define the purpose for collecting personal information in advance. From time to time, we may send you information by email or post based on data collected from your use of XEBIO services and products. You can cancel these informational mailings by emailing or calling the Personal Information Management Committee (see the bottom of this page).
To view, change, or delete any of your personal information, please contact us using the information at the bottom of this page.

XEBIO Corporation
President and CEO
Tomoyoshi Morohashi

 

XEBIO Corporation ("XEBIO") understands that privacy and security are important issues for Internet users. This is why we are committed to protecting your personal information with our Privacy Policy and security measures providing a safe and enjoyable experience whether you are visiting our Site to buy something or just to browse. Please take a moment to familiarize yourself with our Privacy Policy and the items below.

»What is personal information?
»Personal information collection
»Cookies
»Where is collected data stored?
»Our Management System
»Secure Sockets Layer (SSL)
»How is information used?
»How we use customers' personal information
»What you can do to protect your privacy and personal information
»Making corrections to collected information
»Other confidential information
»Scope of this Policy

 

 

Personal information is information about you that is not otherwise publicly available, that is personally identifiable (like your name, date of birth, address, a password, phone number, or email address), and that is stored or managed on paper, a computer hard drive, server or other electronic terminal, or other electronic medium (including but not limited to CD-ROMs and floppy disks).

We collect the personal information of Site visitors who order items online. We collect no personal information about users who simply browse our Site.
On the other hand, we may collect information about users who participate in XEBIO prize drawings, contests, promotional campaigns, and surveys, or who send us email. Any page collecting personal information will have a link to our Privacy Policy. However, you should be careful not to post your own personal information on any of our message boards or other services.
XEBIO's server collects information about the domain names of Site visitors. We use this information to learn more about which pages get how much traffic and the average time users spend looking at each page. In other words, this information is used to measure Site access and improve the contents we provide online.

A cookie is a small text file that is sent to your browser from a website's server and stored on your hard drive. We use cookies to ascertain whether and how many times a given user has accessed this Site. Cookies improve your browsing experience by remembering the pages you visited and whether you have any items in your shopping cart. Most importantly, cookies are safe. They are not executable codes and cannot be used to transfer viruses. Nor can they be used to collect or save your personal information.
We use cookies for the following five basic purposes.

（1）	To authenticate your XEBIO account and provide superior customized service.
（2）	To evaluate the effectiveness of our e-commerce. XEBIO's trusted e-commerce partners provide their own cookies to evaluate the effectiveness of their links when you access the XEBIO Site from their sites. The information collected on your interests and behavior patterns helps our partners customize the advertising and content you see and evaluate their e-commerce relationships with XEBIO.
（3）	To track shopping cart contents.
（4）	To track entries for promotional campaigns, prize drawings, and contests.
（5）	To measure traffic patterns, access distribution, and access patterns. Cookies collect "click stream" data—information about the sequence of clicks or pages requested as a visitor explores a site.

By analyzing the similarities and differences in our customers' behavior patterns we can improve our online services. This information also helps us to customize the advertising, content, and promotions that you see.
Please be aware that you can choose whether to accept cookies or not. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Howevre, if you reject all cookies, you will not be able to use XEBIO products or services that require you to sign in, and you may not be able to take full advantage of all our Site offerings.

In addition to XEBIO using cookies, we allow certain third parties and affiliates to set and access cookies on your computer. Our Site includes a number of links to third party sites. These sites offer additional information, products, services, and promotional campaigns. These third parties' use of cookies for data collection is subject to their own privacy policies, not the XEBIO Privacy Policy. XEBIO accepts no responsibility or liability for the results of accessing any third party site, and we are not liable for any third party privacy policy.

XEBIO's customer information manager handles your personal information appropriately and with the utmost care. Our security measures appropriately and rationally protect your information not only from leaks but from illegal outside access. We limit access to databases containing personal information and have taken agressive measures to ensure that this information is not used inappropriately within our company.
Please note that, to improve the level of our management, we may outsource some of aspects your personal information management to trusted partners. However, the same tough measures assure that your information is not leaked or illegally accessed.

This Site uses Secure Sockets Layer (SSL) encryption technology to provide secure communications on the Internet and protect your personal information. 　 SSL cryptographic protocols provide server authentication, data integrity, and Internet privacy. This means that your personal information is safe from tampering, theft, and damage due to hacking, phishing, and other outside intervention. We use SSL technology not just to protect your credit card information and other financial information, but also to authenticate your identity and safely deliver messages to the right person.
That said, there is no such thing as 100% security when it comes to Internet data transfer. In other words, while we pledge to do everything in our power to protect your personal information, it is impossible to guarantee the safety of any information sent to or from XEBIO through this Site. Use of this Site is at your own risk. Data sent or received via this Site will be protected according to our best practices.

Our primary purpose in collecting personal information is to improve order processing and to be able to contact you in the unlikely case of any trouble. That is why we ask for personal information when you make online purchases at XEBIO. We also use this data to customize your browsing and shopping experience, including the interactive content and other services you see.
We also offer surveys and message boards which require personal information. The data collected here is used to help us improve our products and services, customize your shopping experience, and give you advice and suggestions about items you might enjoy. Use of these services is entirely voluntary.
The customer data we collect is also used in marketing and advertising. For example, it helps us target banner ads. The same information helps XEBIO and our trusted partners to prepare email mailings for our customers.
We study our customers' demographics, interests, and behavior patterns based on the information available through purchases, promotional campaigns, surveys, and our server log file. The understanding we gain about our customers helps us provide better products and services. The information used in this research is aggregated for analysis so that no data can be used to identify any individual person. XEBIO does occasionally provide this aggregated data to our partners.
As noted above, we will clearly define the purpose for collecting personal information in advance. In the event that this information becomes necessary for a purpose other than that stated at the time of collection, XEBIO will contact you in advance. You are free to refuse this new data use if you do not feel comfortable with its purpose.
Providing your personal information is voluntary; you may refuse to do so as you see fit. However, if you provide no personal information, you may not be able to take full advantage of all our products or services.

XEBIO does not rent, sell, or share your personal information with third parties except as noted in this Privacy Policy or elsewhere on the XEBIO Site, or when we otherwise have your express permission. However, we do share information with our affiliates. Additionally, it may become necessary to provide some personal information to service provders or carriers for purchases requiring continuing or other after-sales service.
As part of certain products, services, and promotional campaigns, we may share your personal information with trusted partners bound by non-disclosure agreements.
We also disclose personal information when we believe it is necessary to do so in order to investigate, prevent, or take action regarding suspected or known illegal activities including violations of rights inlcuding but not limited to copyright (belonging to XEBIO or to a third party or parties), violations of XEBIO's terms of use, or as otherwise required by law. The information may be used to identify, contact, and/or begin legal proceedings against an individual or individuals. We may also release or disclose personal information if we have other reason to believe in good faith that it is legally necessary to do so.
We also use profiling (comparison with third party data in existing databases) to better understand our customers. Data aggregated from individual customers may be disclosed for explanatory purposes to third parties including our partners and advertisers, or others as required by relevant law.

Providing your personal information is voluntary; you may refuse to do so as you see fit. However, if you provide no personal information, you may not be able to take full advantage of all our products or services.
XEBIO and our partners provide customers with email and direct mailings about our products and services. You may choose not to receive these informational mailings at the time you enter your personal information, and you may cancel at anytime thereafter by following the directions enclosed with each mailing.
In order that we can confirm and contact you when necessary, we request your email address in conjunction with orders, surveys, sweepstakes, etc. We often send email automatically to customers who use these services or participate in other promotional campaigns. Many of these emails include advertisements. If you do not wish to receive advertisements by mail, please refrain from using these services.
You are also free to choose whether to accept cookies through this Site. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.
Finally, we ask that parents and guardians remember that the Internet can be a dangerous place. Your children could be subject to danger if they share personal information. Monitor their Internet use as you see fit to alleviate this danger.

Please send an email to the appropriate individual or division of XEBIO in the event that you need or desire to correct, change, or hide personal information entered on our Site, or remove yourself from a mailing list. We will comply with all such requests so long as we can verify your identity. This helps protect your personal information from leaking to unauthorized third parties.

Please do not transfer, send, or disclose to XEBIO any confidential information (whether yours or someone else's) that is not essential to your use of this Site. All non-essential information revealed to XEBIO will automatically be considered and handled as non-confidential. XEBIO reserves the right to use any and all ideas, know-how, designs, concepts, techniques or the like contained in such non-confidential information for any purpose whatsoever and without your express consent. Additionally, it is expressly forbidden to post or transfer any information or data to or from this Site which might be illegal, be construed as blackmail, libel, or slander, or lead to legal responsibility for XEBIO.

This Privacy Policy applies only to data and information handled on or through this Site. Please feel free to contact us with any questions.

Contact Us
XEBIO Corporation Privacy Protection Committee
kojinjoho@xebio.co.jp